Here are a few solutions to the maximum regularly requested questions on the Ecobee clever thermostat.
IMPORTANT UPDATE for Current Ecobee3 and Ecobee4 owners: Check your settings!
We’ve observed that the Ecobee3 and a current Ecobee4 have a default placing for warmth pumps which could severely boom your application payments and reduce your system’s performance.
The new default placing is “No warmness pump with auxiliary warmness simultaneously.” If left because the default, this placing will purpose the compressor to show off on every occasion the warmth strips come on. That will eat greater power and placed out much less warmness, probably main to a miles better application bill. 2 ecobee3 thermostats
For higher power performance and comfort, extrade this placing to “Run warmness pump and auxiliary warmness simultaneously.” This manner your auxiliary warmness will complement your warmness pump in preference to changing it while the temperatures drop out of doors.
If you want any assist identifying a way to extrade those settings, please experience loose to touch us!
WHY DOES MY AUXILIARY HEAT KEEP COMING ON?
If you note that your auxiliary warmness appears to be approaching too regularly otherwise you get an alert that says “auxiliary warmness jogging too long,” there can be a easy restoration that would prevent a provider name.
If your Ecobee become lately installed, it’s feasible that the settings haven’t been modified from the manufacturing facility pre-sets. In different words, the manufacturing facility set the out of doors temperature at which the auxiliary warmness need to come on and it’s better than you need it to be. Reset it to the temperature at that you really want the auxiliary warmness to return back on and spot if that solves the hassle. ecobee3 thermostat sale
Even in case your Ecobee isn’t new, the settings should are becoming modified accidentally (specifically when you have youngsters withinside the house!), so take a look at them and reset the temperature if needed.
SEE ALSO: HOW TO PRONOUNCE ECOBEE
WHY IS THERE AN ALERT TO CHANGE MY UV LIGHT?
If you don’t have a UV mild to your HVAC system, this may be a complicated alert! Not to worry, though—it’s simply an automated alert that each Ecobee thermostat is about to provide at positive times, whether or not you've got got a UV mild or not.
WHY IS MY ECOBEE SHOWING QUESTION MARKS?
This is an indication that your Ecobee simply desires to be reset. Turn it off, wait some minutes, after which flip it lower back on again. Everything need to pass lower back to normal.
WHAT DO I DO IF MY ECOBEE4’S BLUE LIGHT DOESN’T COME ON WHEN I SAY “ALEXA”?
Try activating Alexa manually. Touch the microphone icon on the house screen, then tap “Push to Talk.” The blue mild need to come on. Speak and Alexa need to respond.
If Alexa does paintings while activated manually, you could want to be towards the thermostat while saying “Alexa.” Also, make sure you talk virtually and don't forget whether or not there can be history noise interfering.
WHY DOES ALEXA KEEP SAYING “SORRY, I NEED A MINUTE”?
This commonly way that your Ecobee has misplaced its reference to the Alexa provider. When that happens, a query mark need to seem with the microphone icon. Check the relationship among your Ecobee4 and the wireless network (see below). If the wireless is running however the Ecobee nevertheless can’t hook up with Alexa, you’ll want to touch Ecobee support.
WHY DOES MY ECOBEE THERMOSTAT KEEP SAYING “LET ME STRETCH MY WINGS”?
If your Ecobee continues displaying this message, it way that some thing is inflicting the thermostat to restart time and again again. It’s probable a hassle with the wiring/voltage, so that you need to name your depended on HVAC organization for provider.